Agreement to these terms
These Terms and Conditions govern your use of the Miraculous Carpet Care website, appointment-request process, and text-messaging program. By using the website, you agree to these terms. If you do not agree, do not use the website. SMS consent is separate and optional.
Appointment requests and services
A website submission is a request, not a confirmed appointment. A date, time, scope, or price becomes final only after Miraculous Carpet Care confirms it with you. Service availability depends on location, schedule, property conditions, access, and the work requested.
Estimates may change if the actual size, condition, materials, access requirements, or requested work differs from the information originally provided. We will communicate material changes before performing additional work whenever reasonably possible.
Customer responsibilities
You agree to provide accurate contact, location, and service information; provide safe and lawful access to the property; identify known hazards, delicate materials, or special conditions; and secure pets, valuables, and restricted areas as reasonably needed for the scheduled work.
Rescheduling and cancellation
Contact us as soon as possible if you need to reschedule or cancel. Weather, unsafe conditions, equipment issues, or circumstances outside reasonable control may require us to change an appointment. We will make a reasonable effort to notify you using the contact information you provided.
SMS Terms
The Miraculous Carpet Care messaging program sends conversational and transactional messages to customers who voluntarily opt in. Messages may include appointment-request confirmations, scheduling coordination, reminders, technician-arrival updates, service updates, and responses to customer questions. This is not an unsolicited marketing program.
- Consent: SMS consent is optional, is not a condition of purchase, and may be withdrawn at any time.
- Frequency: Message frequency varies according to your request and appointment activity.
- Rates: Message and data rates may apply according to your mobile carrier and plan.
- Opt out: Reply STOP to unsubscribe. After opting out, you may receive one final confirmation message.
- Help: Reply HELP for help, visit our contact page, or call 615-905-6292.
- Delivery: Carriers are not liable for any delayed or undelivered messages.
You are responsible for providing a mobile number you control and for notifying us if it changes. See our Privacy Policy for information about mobile-data use and protection.
Website use
You may use this website only for lawful purposes. You may not interfere with its operation, attempt unauthorized access, submit fraudulent or harmful material, or use automated systems to abuse its forms. Website text, branding, and original visual materials belong to Miraculous Carpet Care or their respective licensors and may not be copied for commercial use without permission.
Disclaimers and limitation
Website information is provided for general information and may not describe every property or condition. To the extent permitted by law, the website is provided without warranties concerning uninterrupted availability or error-free operation. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under applicable consumer law.
Governing law
These terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Changes and contact
We may update these terms as our services or legal requirements change. The effective date above shows when the current version took effect. Questions can be submitted through our contact page or by calling 615-905-6292.